What to Expect

Feeling nervous or unsure before a first session is completely normal. You may be wondering what to say, where to begin or whether therapy will help.

The first session is an opportunity to talk and get to know one another. We’ll explore what has brought you to therapy, what feels difficult at the moment and what you would like to be different. You can share at your own pace. You do not need to tell your whole story or explain everything straight away.

You are also welcome to ask questions about how I work, confidentiality and the practical arrangements. We’ll talk through these together, including the limits of confidentiality, so you know what to expect.

At the end of the session, you can decide whether you would like to continue. There is no pressure either way. We can take time to build trust and will not rush into difficult areas before you feel ready.

Choosing the Right Therapist

Whether you are thinking about therapy for the first time or looking for a new therapist, these resources may help you find qualified support that feels right for your needs.

Choosing a therapist can feel daunting, and it is natural to want to know who you are trusting. In the UK, the titles “counsellor” and “therapist” are not legally protected, so it is worth checking a practitioner’s training and professional registration.

You can look for membership of a recognised organisation such as the BACP, UKCP or NCPS, and check the therapist’s name on the organisation’s register rather than relying only on their website.

A professional therapist should be open about their qualifications, approach, fees, cancellation arrangements and confidentiality. I provide this information clearly and in writing, and you are welcome to ask questions before deciding whether to begin. There should be no pressure to commit. Finding someone you feel comfortable and confident with is part of the process.

If a therapist is vague about their training, discourages questions or makes you feel rushed, it is okay to step back and look elsewhere.

The language around therapy can be confusing. Broadly speaking, counselling often focuses on current concerns such as anxiety, grief and relationship difficulties, while psychotherapy may spend more time exploring long-standing patterns and earlier experiences. There is plenty of overlap, and the title alone does not tell you exactly how someone works. “Therapist” is a general term often used for both.

A psychology degree does not, by itself, mean that someone is trained to provide therapy. Clinical psychologists and psychiatrists are regulated professionals, and psychiatrists can also prescribe medication.

What matters most is finding someone whose training and approach you understand and feel comfortable with. I will explain my qualifications, approach and areas of practice clearly. If something falls outside my experience or professional scope, I will tell you honestly and help you find more appropriate support.

There is no single right way to find support. NHS talking therapies are free and can often be accessed through your GP or by self-referral. They commonly offer structured approaches such as CBT, although waiting times and choice of therapist can vary.

Private therapy involves a fee, but may offer quicker access, more choice about who you work with and the possibility of longer-term support. Charities and low-cost services can also provide qualified help, sometimes with reduced or sliding-scale fees.

If we work together, we can think honestly about what feels realistic and helpful for you right now. This might involve short-term, focused support or longer-term therapy. If cost or timing is a concern, we can talk through your options and consider how to manage support while you are waiting for NHS therapy.

The relationship you build with your therapist matters, so finding someone you feel comfortable with is important. Your preferences are valid. You may feel more at ease with someone of a particular age, background or way of working, and that comfort can make it easier to speak openly.

Try not to worry too much about labels or jargon. A good therapist should explain their approach clearly and answer your questions. An initial conversation can help you notice how it feels to speak with them. Do you feel listened to, respected and comfortable enough to continue?

You do not have to choose the first therapist you meet. It is perfectly fine to speak with a few people and take your time. If something does not feel right, you can keep looking.

If you would like to see whether we might be a good fit, you are welcome to arrange a free, no-obligation initial consultation.

Getting Started: The Paperwork

Before we begin, I’ll ask you to read through a few documents about how we’ll work together. They cover confidentiality, fees, appointments and cancellations, so you know what to expect from the start.

Please take your time, and feel free to ask any questions before deciding whether to continue.

One document explains how I handle your personal information and keep it secure. The other sets out how we will work together, including fees, cancellations and ending therapy. Both are written in clear, everyday language.

There is no pressure to sign straight away. Take your time, ask any questions and let me know if something is unclear. We can talk it through together before you decide. These documents help us agree clear boundaries and give the work a steady foundation from the beginning.

View a sample counselling agreement (PDF)

Privacy, Trust & Boundaries

Trust begins with knowing that your privacy will be respected. What you share in therapy is treated as confidential, and I will explain clearly from the beginning how your information is handled and the rare limits to confidentiality.

In practical terms, I will not discuss you with family or friends. If we happen to meet outside therapy, I will respect your privacy and leave it to you to decide whether to acknowledge me. I keep our relationship professional, with clear boundaries around contact and socialising.

I may discuss my work in supervision, but I remove identifying details so you cannot be recognised. There are limited exceptions to confidentiality, such as a serious concern about your safety or someone else’s, or where the law requires information to be shared. Wherever possible, I would speak with you first.

You are welcome to ask about the records I hold about you. Your personal information is handled in line with UK GDPR. These boundaries are there to help you feel comfortable bringing difficult things into therapy with clarity and respect.

Read the full privacy, terms & safeguarding policy (PDF)

Starting Together: The First Meeting

Beginning therapy can feel daunting, so the first meeting is simply a chance for us to talk and see how it feels. You can share what has brought you here, ask questions about how I work and take your time deciding whether you would like to continue. There is no pressure.

There is no set script for the first conversation. You might talk about what has been troubling you or simply say that you are not sure where to begin. Both are fine. You can arrive feeling nervous, emotional, quiet or unsure, and we can take things at your pace.

You are welcome to ask questions about how I work, what sessions are like, timing, fees or anything else you would like to know. If we do not feel like the right fit, that is okay too. I will be honest and, where possible, suggest other support.

Anything you share will be treated confidentially and handled in line with my privacy policy. Sessions are available online via Zoom or in person in East London.

Fees & Booking

Sessions are £100 to £120 for 60 minutes and are paid in advance by bank transfer or secure online payment. I have a small number of reduced-fee spaces available, so please feel free to ask if the usual fee would be difficult for you.

You can book through the online booking link, email me, call or use the contact form, whichever is easiest. I understand that plans sometimes change, so if you need to move or cancel an appointment, please give at least 48 hours’ notice. Appointments cancelled with less notice are normally charged at the full fee because that time has been reserved for you.

For online sessions, please choose a quiet, private space with a reliable internet connection. It can also help to have another way to contact me if the connection drops. Online therapy can be just as meaningful as meeting in person and gives us more flexibility about where we meet.